Support for AntiLogger

If you are like 90% of our customers, chances are you will be able to find your answer here and now. We have divided our support into sections to help you easily locate what you are looking for and fix your problem immediately.

Licensing and activation

+ I’ve lost my licence key, can you re-send it?
+ How do I activateZemana AntiLogger license?
+ Why doesn’t my licence key work?
+ Does Zemana AntiLogger stop working when my subscription expires?
+ Are you offering a discount for existing customers?
+ I have purchased Zemana AntiLogger and want to install it on my desktop and laptop. How can I do this?

Purchasing and Refunds

+ I would like a receipt or invoice.
+ I would like to apply for a refund.
+ I have a problem purchasing your product.
+ What exactly do I receive from you after I've placed my order?
+ What exactly do you mean by secure order processing?
+ My credit card has been charged twice. Why is that?

About Zemana AntiLogger

+ I have anti-virus software installed - do I need AntiLogger?
+ Is AntiLogger fully compatible with antivirus or firewall tools?
+ Does AntiLogger replace my Antivirus software?
+ What is your upgrade policy?
+ What are the requirements for running AntiLogger?
+ Does Zemana AntiLogger have a 64-bit installation program?
+ Does Zemana AntiLogger 64-bit provide the same level of protection as the 32-bit edition?
+ How is Windows 8 different and what does it mean for me?

Protection Features

+ What is Zemana AntiLogger?
+ Why you need Zemana AntiLogger?
+ Can Zemana AntiLogger protect me against ID theft?
+ How does the AntiLogger compare to other privacy and ID theft prevention products?
+ Why is an anti-virus program not enough?
+ Do I still need anti-virus and other malware protection products?
+ What is Financial Malware?
+ Financial malware went out in open source mode; what does this mean?
+ My anti-virus has a heuristics module for detecting 0-day malware. Does the AntiLogger have the same capability?
+ Can password management products protect me?
+ What is SSL and is it safe?

Using Zemana AntiLogger

Please refer to the User Manual for detailed explanation of the AntiLogger’s menus and functions
+ How do I update my AntiLogger to the latest available version?
+ My AntiLogger is behaving erratically.

Of course you can always contact us with your specific question. Currently we offer customer support by email only, and we typically reply within a single workday.